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The story calls Jones the CEO of Cardpool. “For anyone who had a bad experience, I want them to know that those customer service issues have been fixed,” Jones told in the story posted last Jan. In a news story early in 2020, he is quoted as saying Cardpool had had some bad reviews the prior year, but the site now has new management. Jones’ own past statements reflect that Cardpool’s issues predated the pandemic. Jones said the loan “provided support for a short period and was not enough to help the company overcome the 90 percent drop in revenue due to COVID.” More than 30 employees have lost their jobs, he said. The loan money is for businesses to pay for workers’ salaries, rent, utilities and other key expenses to stay afloat. Under its Paycheck Protection Program (PPP), Cardpool LLC was approved for a $426,000 loan on April 10, the website says. To unleash federal pandemic relief, the CARES Act became law on March 27, 2020. Jones declined to say how many millions and likewise ignored other follow-up questions from AARP.
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15.Ĭardpool is a gift-card exchange that operates alongside the multibillion-dollar gift- and reloadable-card industry. All were being offered for sale on the website .Ĭardpool has bought and sold discounted gift cards for years, but in the last three years the Irving, Texas, company has racked up nearly 2,200 consumer complaints, according to the Better Business Bureau, which gave the firm its lowest rating, an “F.” With complaints arising in every state, the bureau issued a nationwide warning about Cardpool on Dec. A Bed, Bath and Beyond gift card worth $100 could be had for $94, and a GameStop card, $91. En español | Want a $100 gift card on the cheap? This week one for Best Buy was going for $95.